Balearic Islands

Viajes Martel makes this Website available to all users (hereinafter referred to as the "User"), subject to the unconditional acceptance of these terms and conditions of use.

Viajes Martel, S.A. is a Spanish company with its head office in Palma de Mallorca at Oms street 50, Tax ID Code No. A-07030109, telephone (+34) 971711346, email info@viajesmartel.com, registered in the Commercial Registry of Palma de Mallorca, Volume 175, Page 95, Sheet PM2446, and with Travel Agency License No. Bal 029 M/D (hereinafter referred to as "Viajes Martel").

The User hereby declares that he or she is an adult (at least 18 years of age) and has the legal capacity to be bound by this agreement and to use this Website in accordance with these terms and conditions of use, which he or she fully understands and recognises. The User agrees to keep confidential any passwords provided by Viajes Martel to access the Website and ensure that no unauthorised third parties gain access to them. The User accepts responsibility for any financial consequences arising from the use of this Website with the User's password to the Viajes Martel Website or from the use of the User's passwords by third parties. Furthermore, the User declares that all information he or she provides to access this Website and while using it is true, complete and accurate, and he/she agrees to keep it updated.

This Website is solely and exclusively for the User's personal use. The Website may not be modified, reproduced, duplicated, copied, distributed, sold, resold or exploited for commercial or non-commercial purposes.

The User agrees not to use this Website for illegal or prohibited purposes.

Purchasing products and service through the Website

The Viajes Martel Website provides the User with access to information about the products and services of third parties related to tourism and trips and, in certain cases, he or she can make reservations and buy these products and services from the corresponding Suppliers.

Reservations or purchases by the User of products or services of any Suppliers chosen by the User shall be subject to the specific terms and conditions that the Suppliers establish for each case.

The preparation and updating of information on offers, products or services, prices, features and any other data and other relevant information about the products and services offered through the Website is the sole responsibility of the respective Suppliers of the products and services. Moreover, Viajes Martel is not responsible for the maintenance, supervision or updating of said data and information, or for verifying its truthfulness, updating, accuracy or completeness.

Suppliers of products or services, each one within the scope of its own obligations, shall be liable to the User for complying with the obligations arising from the regulations in force and the terms and conditions of sale for each of the products and services purchased. Viajes Martel assumes no responsibility or liability whatsoever for products or services that it does not provide directly.

Notwithstanding the above, and as part of the support service to the User provided by Viajes Martel, the User authorises Viajes Martel to act as his or her purchase representative during the process of comparison between providers and purchase of products or services from the selected supplier and to make the payment for such products and/or services in the name and on behalf of the User, as required, to ensure that the comparison between providers and the transaction between the User and selected Supplier of products or selected services is carried out correctly. In such cases, the User shall refund Viajes Martel with the sum advanced by Viajes Martel in its capacity as representative.

In accordance with Article 27 of the Spanish Law 34/2002 of 11 July on Information Society Services, the electronic document by which the agreement to purchase products and/or services is formalised shall be filed in the records of Viajes Martel and may be accessed by the User at any time upon the latter's request to Viajes Martel.

Policy on privacy and protecting personal data

Viajes Martel respects the User's privacy and protects his or her personal data.
In order to access the services that Viajes Martel offers through this Website, the User must provide the personal data indicated on the bookings form.

In compliance with the provisions of Spanish Organic Law 15/1999 of 13 December on the Protection of Personal Data (hereinafter referred to as "LOPD"), Viajes Martel hereby informs the User that by completing the Registration Form, the User's personal data will be incorporated and processed in the files owned by Viajes Martel for the purposes of providing and offering its services and to carry out the corresponding procedures (management of reservations and of the products and services purchased), sending information and advertising on offers, promotions and any recommendations from Viajes Martel, as well as for surveys, statistics and market trend analyses. In order to personalise these services and adapt them to the User's needs and interests, thereby allowing Viajes Martel to send the User the best offers on the market, Users are asked to update this information regularly by notifying us of any change that occurs in the data provided.

Furthermore, Viajes Martel informs the User of their right to access, correct, cancel and challenge his or her personal data.  Viajes Martel, S.A. with its  head office in Palma de Mallorca at Oms street 50, Tax ID Code No. A-07030109, telephone (+34) 971711346, email info@viajesmartel.com

In compliance with the provisions of Article 11/1999 of the LPD, and considering the nature of the products and services that can be accessed through the Viajes Martel Website both nationally and internationally, the User agrees to allow his or her information to be given to any of the companies in the Viajes Martel Group for the purposes of providing and offering their services and to carry out the corresponding procedures (management of reservations and of the products and services purchased), sending information and advertising on offers, promotions and any recommendations from Viajes Martel, as well as for surveys, statistics and market trend analyses.

In the event that products and/or services offered on the Viajes Martel Website are used, Viajes Martel must give the User's personal data to the Suppliers of these products and/or services (hotels, etc.), who in turn must use the User's personal data solely and exclusively to fulfil the purpose of the agreement.

Finally, and for the purposes of the provisions of Article 34.e) of the LOPD, the User agrees to allow Viajes Martel to transfer his or her personal data to recipients, in accordance with the aforementioned terms and conditions, in any country in the world, even those which do not offer the same level of protection as the LOPD.

In any event, Viajes Martel guarantees the confidential processing of the User's personal data as well as the server on which it is stored. Said data shall be subject to the safety measures required to avoid unauthorised access by third parties.

In addition, the User is hereby informed of the following:
• Viajes Martel only collects and uses personal data that is necessary for providing high quality customised services, such as consulting and information on products and/or services, on those of the other companies in the Viajes Martel Group, as well as on any offers and promotions of third companies that Viajes Martel deems may be beneficial or of interest to the User.
• Specifically, Viajes Martel collects information on the Users' tastes and preferences using the data directly provided by the User and the analysis of data traffic, including the use of cookies (see below). Similarly, it collects information relative to year of birth, sex, nationality, language, children and marital status.


The Viajes Martel Website accepts the use of cookies. A cookie is a fragment of information that the browser stores in the computer's hard drive. Every time you visit the Viajes Martel Website, our server will recognise the cookie and give us information about your last visit. The majority of browsers automatically accept the use of cookies, but it is often possible to modify the configuration of the browser to stop this. Even if you decide not to receive cookies, you can still use the majority of the services on our Website, including the purchase of products or services. If at any time you wish to make any comments or complaints on how we use your personal data, please write to us at the following email address: info@viajesmartel.com
?