Balearic Islands

1. SERVICE DESCRIPTION:

We act as intermediaries between the hotels, the airline companies and others purveyors  to provide our customers with the possibility of searching for and booking their holidays online. Our service is based on the information that is provided by our suppliers. We make every effort to ensure that the information that we give in this website is exact, but we cannot guarantee that all the information is understandable and without any errors. Neither can we be responsible for the interruptions or information that has not been provided.

2. PRIVACY.

VIAJES MARTEL uses high ethical standards and respects your privacy. Under no circumstances will we pass on your personal details to a third party. For further information regarding this point, please read our privacy policy.

3. CREDIT CARD GUARANTEE.

Hotels, airlines and others purveyors, need the details of your credit card to guarantee the reservations. We use "Secure Socket Layer (SSL)" to encrypt all credit card details. Thanks to this system we can guarantee a safe transaction.

4. FREE OF CHARGE

Our service has no extra costs. Contrary to many other companies, VIAJES MARTEL does not add any additional fees to those accepted on the website. The rates you see in the final prices are rates to pay, except additional on destination expenses (as tips, drinks in hotels not included etc.)

5. CANCELLATION.

If you wish to cancel the services, the following policy will be applied in each case:

For accommodation services:

·  15 days before the start of the services, the total booking quantity will be refunded, only  a cost of 3€  per booking will be charged.

·  Between 14 and 3 days before the start of the services, a cost fee of 10€ of the booking will be charged.

·  Less than 2  days before the start of the services, 100% of the total amount will be charged.

Flights:
Each airline company will apply the charges for cancellation and/or modifications directly. VIAJES MARTEL is free of all responsibility regarding airlines as it acts solely as an intermediary between the passenger and the chosen airline.

Other services:

VIAJES MARTEL charge the cancellation cost, as the purveyors  of this services fix in your conditions.

6. DISCLAIMER

Our website has been constructed in good faith, however, you must verify the information before acting in accordance to it. Under no circumstances,  we are  responsible for any loss of direct or indirect benefits, as a result of the use of our services.
The copyright of the material found in this website belongs to our licensees or to us, unless otherwise specified. You are only allowed to download information from our website for personal use.

7. LAW.

This web site is property of VIAJES MARTEL S.A., Palma de Mallorca, Spain, #50 dels Oms street, with NIF (VAT) A07030109, and travel agent license  CI Bal 029 M/D

All legal contingencies must be answered by the Palma de Mallorca Courts.

For any additional queries please contact us at:  Phone: 00 34 971711346, e-mail: info@viajesmartel.com

We recommend you to contract a travel insurance (you can contract it directly in our web site, or in our offices)